Espresso Machine Servicing & Repairs in Calgary
Ready for a tune-up? Explore our Espresso Machine Rehabilitation Packages and book your maintenance below!
Give us a call at (587) 834-8471 or send us an email at info@coffeeaddicts.ca for more information.
At Coffee Addicts, we love helping you get the most out of your espresso machine. We operate on a first come, first served basis, so if you’re bringing your machine in for service, there may be a short waiting period during busy times.
Assessment Fee:
An assessment fee of $45 is collected at the time of drop-off prior to the repair. Assessment fees are credited against the final invoice total when the machine is collected. If the repair is declined, the assessment fee can be used as credit towards a new machine; otherwise, it is forfeited.
Basic Maintenance - (recommended 9-12 month service interval)
- Professional descaling
- Group head cleaning and backflush
- Steam wand cleaning
- Head gasket replacement
- Shower screen replacement
- External component cleaning
- Temperature and pressure testing
- Critical component inspection
- 3 Way solenoid valve testing (if applicable)
- Replace group valve gaskets and cam bushings (E61 only)
- Lubricate cam and brew head (E61 only)
Single Boiler/Thermoblock - $80
Heat Exchanger/Dual Boiler - $120
Advanced Maintenance - (recommended 2-3 year service interval)
- Everything included in the Basic Maintenance package
- Disassembly and deep clean/descale of complete group head
- Disassembly and deep clean/descale of 3 way valve system (if applicable)
- Disassembly and deep clean of steam wand
- Water tap and steam wand gasket replacement
- Group valves, o-rings, bushings, filter and springs replacement (E61 only)
- Inspect and clean level probes
- Inspect and clean temperature probes
- Anti-vacuum valve replacement (if applicable)
- Brew and steam pressure testing and adjustment
- Full system inspection
Single Boiler/Thermoblock - $140
Heat Exchanger/Dual Boiler/Dual Thermoblock - $210
Diagnostics / Troubleshooting
Coffee Addicts offers preventative care and maintenance services including our Advanced and Basic packages. Preventative maintenance packages are designed to keep your espresso machine clean and operating smoothly. It is not intend to correct any type of symptoms.
For example:
- Issues caused by use of poor quality water
- Over heating, element gasket issues, electrical problems, pump issues.
- Machines that have been neglected or misused
Any pre-existing conditions that become apparent during or after servicing is not covered under the scope of the service package and there will be additional charges to address found issues.
If there is a known issue with your machine please make us aware before service.
There will be an additional charge of our standard shop rate ($90 per hour + any needed parts) to solve the issue before the maintenance is performed.
We do more than just maintenance! For any repairs that are above and beyond the scope of our Rehabilitation Packages, we offer full system service and repair at the shop labour rate. Labour rates are billed in 15 minute increments to ensure you are only paying for the time used to service the machine. Repairs are subject to a minimum charge of $45 (30 mins).
Special Note:
Coffee downtime is the worst kind of down time. Pre-Authorize your repair up to a comfortable number to ensure a seamless repair that skips all of the extra communication full of technical jargon and parts required. This is the “I don’t know what you’re talking about, just fix it” solution.
As much as we would love to service ANY espresso machine, there are some we just can't. If we sell it, we can service it, anything else give us a call or email us to see if we can take care of your machine.
